Last updated: 1 February 2025
This Privacy Policy describes how Drenovo ("we", "us", "our") collects, uses, and protects personal information provided by users of our website at https://drenovo.com/ and by individuals who enquire about or enrol in our programmes. We are committed to handling personal data responsibly and in accordance with UK data protection law, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Drenovo is an acting school operating in Cambridge, United Kingdom. Our registered studio address is 28 Shelly Row, Cambridge CB3 0BS. For data protection enquiries, you may contact us at [email protected].
We may collect the following categories of personal data:
We use personal data for the following purposes:
We do not use personal data for automated decision-making or profiling. We do not sell personal data to third parties. We do not use personal data for advertising or marketing purposes without explicit consent.
Our lawful bases for processing personal data are as follows:
We retain personal data for as long as is necessary for the purposes for which it was collected, and in accordance with applicable legal requirements. Enquiry data is typically retained for twelve months from last contact. Enrolment records are retained for a period of seven years from the conclusion of the relevant programme, in accordance with standard record-keeping practice.
We do not share personal data with third parties for their own purposes. We may share data with service providers who assist in the operation of our school (such as email service providers or payment processors), where those providers are bound by appropriate data protection obligations. We will disclose personal data to law enforcement or regulatory authorities where required to do so by law.
Under UK data protection law, you have the following rights:
To exercise any of these rights, please contact us at [email protected]. We will respond within one calendar month.
Our website uses essential cookies required for basic functionality. We do not use tracking, advertising, or analytics cookies without your consent. Please see our Cookie Policy for full details.
We implement appropriate technical and organisational measures to protect personal data against unauthorised access, loss, or destruction. Our website uses HTTPS encryption. We do not retain payment card details.
If you have concerns about how we handle your personal data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO), which is the UK's supervisory authority for data protection. Details are available at www.ico.org.uk.
We may update this Privacy Policy from time to time. The date of the most recent revision is shown at the top of this page. We recommend checking this page periodically.
For any questions about this policy or about how we handle your data, please contact us at [email protected] or by post at 28 Shelly Row, Cambridge CB3 0BS.